Udoir ("we," "us," or "our") operates the Udoir platform, including our website and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, phone number
Profile information and professional qualifications
Legal ID
Bank Information
Location data (city, region, postal code)
Payment information (processed securely through third-party processors)
Identity verification documents
Service descriptions, portfolios, and work samples

Usage Information

We automatically collect certain information about your use of our Service:

Device information (IP address, browser type, operating system)
Usage patterns and preferences
Location data (with your consent)
Communication records between users
Transaction history and service completion data

Communications

We collect information from your communications with us and between users on our platform, including:

Service requests and responses

How We Use Your Information

We use your information to:

Provide, maintain, and improve our Service
Match service seekers with appropriate providers
Process payments and transactions (Bank Details)
Communicate with you about our Service
Send notifications about job opportunities or service requests
Verify user identity and prevent fraud (Legal ID)
Comply with legal obligations
Resolve disputes and enforce our Terms of Service

Information Sharing and Disclosure

We may share your information in the following circumstances:

Between Users

Providers can view service request details and seeker location (general area)
Both parties can communicate through phone no

Service Providers

We may share information with third-party service providers who assist us in:

Payment processing
Identity verification
Email communication

Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

Comply with legal process
Protect our rights and property
Ensure user safety
Investigate potential violations of our Terms of Service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Restriction of processing
Data portability
Objection to processing

To exercise these rights, please contact us at privacy@udoir.com.

Location Services

Our Service uses location information to:

Match you with nearby service providers or opportunities
Show relevant local services
Improve our matching algorithm

You can control location permissions through your device settings, but this may limit certain features of our Service.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences
Analyze usage patterns
Improve user experience
Provide targeted content

You can control cookie preferences through your browser settings.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@udoir.com
Address: USA